Once payment for tickets has been made, no alteration, refunds or cancellation will be permitted.
In case of show cancellation, refund will automatically be given to your credit/debit card. For cash payment, please contact Showbooking counter or call center within 15 days and refund will be given within the following 15 days.
In case of show postponement, the ticket(s) shall automatically be valid for the new date and time. To request for a refund under this condition, Customer must contact Showbooking at least 24 hrs. prior to the show and refund will be given within 15 days after submission of such request.
For any lost of fixed seat ticket(s), please present police report with valid photo ID card or passport together with credit/debit card used at the time of purchase or the original receipt to the ticket Counter at the venue on the day of event.
For the lost of non-fixed seat(s) or standing ticket(s), Show Booking reserves the rights not to issue replacement ticket(s) in any case whatsoever.